Job Description

**Job Title:** Carrier Relations Coordinator I **Department:** Administration, Facilities & Secretarial **Country:** United States of America **State/Province:** Arkansas **City:** Lowell **Full/Part Time:** Full time **Job Summary:** Under close supervision, this role will be responsible for facilitating third-party carrier onboarding. This position will review all prospective carriers for adherence to insurance/safety guidelines and review carrier applications for approval or denial based on those results. The incumbent will work closely with operations and safety teams to streamline processes, ensure ongoing compliance with the carrier base, and provide a best-in-class carrier experience. **Job Description:** **Key Responsibilities:** + Gather necessary items from the carrier to expedite the hiring process and ensure all contract and insurance requirements are complete; maintain involvement in the carrier onboarding process to reduce risk, claims, fraud, and double brokering + Review carrier applications and internal/external carrier management systems for qualifications to determine approval or denial based on insurance, safety, and operational standards + Perform continuous maintenance on qualified carriers to ensure compliance with J.B. Hunt standards and government regulations through a prescribed qualification process + Responsible for delivering results by maximizing carrier relationships and increasing carrier capacity to meet or exceed departmental goals for outbound calls, capacity growth, etc. + Provide a high level of customer service to carriers by answering inquiries via telephone and email, researching and resolving carrier complaints, and ensuring problems are resolved or escalated in a timely manner + Assist qualified carriers in completing all necessary paperwork required to get set up as an approved carrier and maintain the status of activity and documentation in the company's outsource capacity database + Keep appropriate employees advised through ongoing training or information on changes, risk reduction strategies, examples of losses with causes, consequences, and actions to prevent similar issues + Collaborate with team and internal business partners to resolve basic challenges and develop useful knowledge to become fluent in the language of logistics and transportation **Qualifications:** **Minimum Qualifications:** High School Diploma or GED Equivalent with up to 1 year of professional experience and/or military equivalent **Preferred Qualifications:** + Experience in a claims or insurance position + Experience in the transportation industry + Knowledge of J.B. Hunt The pay for this position is $15.00 per hour. This position is not eligible for employment-based sponsorship. **Compensation:** Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company's bonus and incentive plans, as applicable and in effect from time to time. **Benefits:** The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually. **Education:** GED (Required), High School (Required) **Work Experience:** Business Administration, Clerical/Administrative **Job Opening ID:** 00587195 Carrier Relations Coordinator I (Open) **_"This job description has been designed to indicate the general nature and level of work performed by employees within this_** **_classification._** **_It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job._** **_To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions."_** **_J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law._** **Fortune 500 experience. Career advancement. Nationwide relocation possibilities.** Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career. **Why J.B. Hunt?** J.B. Hunt is a leading transportation and logistics company for one simple reason - our people. The career possibilities and benefits of working at J.B. Hunt are endless. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees. **What are we looking for?** J.B. Hunt welcomes high-energy, forward-thinking people of all backgrounds and experience levels to join our team. We offer full-time, entry level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role at J.B. Hunt could take your career to the next level. J.B. Hunt Transport, Inc. affirms its belief in equal employment opportunity for all employees and applicants for employment in all terms and conditions of employment. J.B. Hunt is committed to both the spirit and the letter of affirmative action law and continues its good-faith efforts to comply with all applicable government laws and regulations. The company is committed to basing employment decisions on the principles of equal employment opportunity. J.B. Hunt will recruit, hire, compensate, offer benefits to, upgrade, train, layoff, terminate, and/or promote individuals without discrimination in regards to race, color, religion, sex, national origin, age, sexual orientation, gender identity, status as a qualified individual with a disability, status as a protected veteran, or other bases by applicable law. J.B. Hunt Transport, Inc. offers reasonable accommodation in the employment process for individuals with disabilities. If you need assistance in the application process due to a disability, you may request accommodation at any time by calling 1-800-777-4968.

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