For over 15 years, Trilyon has been at the forefront of providing comprehensive global workforce solutions and staffing services. Leveraging our extensive expertise across multiple domains such as Cloud technology, Salesforce, AI, Machine Learning, and Technical Writing, we consistently exceed expectations in catering to a wide range of requirements.
Currently we are seeking a “Chargeback Specialist” for one of our clients that is a leading multination corporation.
Role: Chargeback Specialist
Location: Scottsdale, AZ
Onsite: 5 days/week
Duration: 5 Plus Months Part-time
Description:
Are you organized, detail-oriented, and eager to contribute to a fast-paced collections team? If
you’re interested in gaining hands-on experience at a dynamic real estate tech company, this
part-time opportunity could be an excellent fit. We’re seeking a Part-Time Chargeback Specialist
to support our collections operations by managing and responding to credit card disputes.
Position Summary
● Retrieve, review, investigate, and complete the established process requirements to
manage and prepare responses to incoming chargeback disputes from merchant sites.
● Create a Salesforce case based on the received chargeback dispute
● Research and respond to credit card disputes received from Credit Card companies as
needed
● Liaise with internal and external stakeholders on chargeback and credit check matters.
Qualifications
● A minimum of 1 year of experience in a chargeback support role, or in collections or
customer service support capacity, is required.
● Strong verbal and writing communication skills
● Strong knowledge of Google Workspace and Microsoft Office applications
● High School diploma or equivalent required.
Regards
Nima Nayak | Trilyon, Inc.
Ph: 408-834-7790 Fax: 1-877-896-9866
Equal Employment Opportunity
Trilyon is an Equal Opportunity Employer, committed to fairness and respect for all individuals. We value diversity in age, disability, ethnicity, gender, gender identity, religion, and sexual orientation, believing it drives innovation and better service. Employment decisions are made impartially, without regard to any protected characteristic under federal, state, or local law. Our diverse team drives innovation, competitiveness, and creativity, enhancing our ability to effectively serve our clients and communities. This commitment to diversity makes us stronger and more adaptable.
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